1. Return Policy
We accept returns within [insert return period, e.g., 30 days] from the date of delivery. To be eligible for a return, items must be unused, in their original packaging, and in the same condition as received.
2. Return Process
To initiate a return, please contact us at info@chandsitaraz.com with your order number and reason for return. We will provide you with instructions on how to return your item.
3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited back to your original payment method within [insert refund processing time, e.g., 5-10 business days].
4. Non-Returnable Items
Certain items, such as custom-made products or final sale items, may not be eligible for return.
5. Exchanges
If you would like to exchange an item for the same product in a different size or color, please contact us for assistance.
6. Shipping Costs
Shipping costs for returned items are the responsibility of the customer unless the return is due to a defective or incorrect item.
